Should I choose UK reseller hosting account?
It is dependant upon your own, and your clients, requirements. If you will be hosting a TLD (.com, .net, .org, etc.) and those sites must show in the UK search results them you must host those sites on a UK server. For further comparisons and reasons why you might choose one location over another please read choosing a hosting location.
your reseller servers hosted in the UK?
YES, the UK reseller accounts are hosted on servers within the UK on our Linux servers: Linux network
My webspace usage appears to be increasing - how do I clear out old files/folders?
Your stats/email/and backups can take up space very quickly. To clear out old files take a look at cpanel clearing out old files.
your RESELLER accounts - should I register a new domain name separately before signing up
for an account?
can sign-up for an account and specify that you wish to purchase a NEW domain name from
us in the additional comments section and we will invoice you separately for this (our
domain prices are shown here:
- if you become one of our resellers you receive 26% discount on the regular prices
shown). Or you can purchase a new domain from any other domain name registration website, eg. 123-reg, etc...
Website stats: How do I give access to my clients? (without giving them cpanel access)
There are various methods you can use. Here is a simple perl script:
Or us a simple PHP script like shown here:
like to know if, with a reseller web hosting account, the individual domains would have
each domain has access to webmail, and you can provide your own domain as access to the webmail for your own clients.
I want to add other domains, for new websites, which option should I use in the control
new domains/websites you would use the Addon Domains page on the control panel:
There is also some additional information on purchasing domains here:
I have several other domains already registered with another provider, I would like to host these in my Designer account. I understand
I need to change the nameservers on each domain, but what do I have
to do in my Seiretto account to accommodate the two new domains?
Once the nameservers are changed on the domains, this takes around 2 to 24
hours for Nominet domains (.co.uk, .org.uk and .me.uk) or 24 to 48 hours for
most other domains, you should add them as a new Addon domain using your control panel.
Further details are provided in the video tutorials on the addon domain page.
Essentially I am unable to change the nameservers so need to point "WWW" of a new domain to a new addon account.
So can I use an "A record" to point to the reseller servers' IP address?
No, but you can create a CNAME within the DNS of the domain (contact your registrar for details on how to create the CNAME).
For this to work it must be the MAIN domain on the Designer account
(the domain name you used when completing the order).
Get your domain registrar to create a new CNAME within the DNS of the domain like this:
(don't forget the dot at the end of the domain!)
Then any traffic to the new domain will appear correctly as expected in the browser address bar (it will not display swebhosting.co.uk).
How do I unlock FTP?
Login cpanel (you can retrieve the details by logging in here: https://www.seiretto.co.uk/clientarea/ When logged in: select the domain from Your web hosting accounts list and the required details will be displayed)
When logged in to cpanel select "FTP Enforcer" within the Security
section, and follow the on screen prompts. Whitelisting in FTP
Enforcer - this requires your ip address
[whatismyip] it is often
best to just open FTP Enforcer for a period of time rather than
whitelisting your ip as your ip is likely to change. For more details on FTP also see: FTP FAQ.
How do I transfer files securely via FTP to my websites?
Using FileZilla (our supported ftp client) via the Site Manager select "FTPES" (Require Explicitly FTP over SSL) see: filezilla-secure-ftp-connection.
When you connect you will need to confirm you trust the Unknown certificate which is a wildcard SSL certificate.
How do I change the mail filter/spam prevention on Designer/reseller account?
You can change the setting for span detection in cpanel (search for spam), once on the spam prevention page check the "Customised Settings" box and
"Consider mail 'Spam' when Score is >="
value by 1 to start with, that should have a noticeable effect.